Work Life

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GUEST OBSERVATION
Working from home is already so common it has its own acronym, and it’s about to get even more common still. Companies <a href="https://www.inc.com/bill-murphy-jr/amazon-microsoft-apple-google-twitter-work-from-home-stanford-study" target="_blank">like Apple, Amazon and Microsoft</a> are now advising employees to “WFH” to avoid exposure to the novel coronavirus.
But working from home can be a real challenge for employees who find themselves doing it for the first time. To address this concern, many employees are turning to digital solutions to help them interact with colleagues and stay productive away from the office.
Here are some tech options for three styles of work: formal meetings, informal discussions, and team projects. But none of them, as we shall see, is without drawbacks. 
Formal meetings
The first question on most people’s minds is how to conduct meetings with colleagues or clients. One of the most common answers is <a href="https://zoom.us">Zoom</a>, a video communication platform that combines conferencing, online meetings, chat and mobile collaboration.
Zoom is widely used as an online substitute for formal meetings, and last week its <a href="https://www.nasdaq.com/articles/stock-alert%3A-zoom-video-communications-rises-12-2020-03-05">share price surged by 12%</a> in anticipation that cornavirus quarantines will see it adopted even more widely. Among the platform’s selling-points are its ease of use, and ability to stream presentations as well as host meetings.
But while digital solutions like Zoom offer useful way for colleagues to meet, they are arguably less satisfactory for interacting with customers. Research <a href="https://www.washingtonpost.com/sf/brand-connect/hilton/the-science-of-being-there/">suggests</a> that online meetings fail to deliver the same feelings of connection and empathy, compared with a face-to-face meeting.
Informal discussions
While video conferencing is useful for formal meetings, it is less appropriate for informal chats, brief queries or rapid status updates, such as “have you sent that invoice yet?”. This task is more suited to instant messaging platforms or group chat apps.
A common tactic is to use Facebook messenger, WhatsApp or gchat. But these can be distracting and intrusive, particularly at high volumes, causing workers to lose focus and concentration.
Many companies have instead adopted <a href="https://slack.com/intl/en-au/">Slack</a> and <a href="https://products.office.com/en-au/microsoft-teams/group-chat-software">Microsoft Teams</a>, which offer instant communication without the distraction of social media. IBM has reportedly adopted Slack for <a href="https://www.businessinsider.com/ibm-slack-partnership-customer-digital-transformation-2020-2?r=AU&amp;IR=T">all of its 350,000 employees</a>. And Slack has reportedly <a href="https://edition.cnn.com/world/live-news/coronavirus-outbreak-03-06-20-intl-hnk/h_c28cf284cc1589e8947c08c270570731">asked its own employees</a> to work from home in response to the coronavirus outbreak, prompting wisecracks on social media about how they will stay in touch with one another.
But while these channels are great for zapping quick messages between team members, it can be hard to build real rapport. Research shows that being <a href="https://hbr.org/2015/09/how-to-build-the-social-ties-you-need-at-work">authentic, realistic and making time</a> with colleagues is a more natural way to build effective work relationships, and this is hard to do purely online.
Team projects
So much for meetings and chats – what about actual project management? Two options already in widespread use are <a href="https://www.google.com/drive/">Google Drive</a> and <a href="https://onedrive.live.com/about/en-au/">Microsoft One Drive</a>, which allow people to upload documents to the cloud and collaborate on them in real time.
These two platforms have already become the industry standard for sharing documents. But (and you may be sensing a theme here), sometimes team discussions require face-to-face conversations or brainstorms, which can <a href="https://hbr.org/2015/04/collaborating-online-is-sometimes-better-than-face-to-face">challenging to replicate in a purely online environment</a>.
There’s no doubt that the coronavirus has struck at a time when we have more digital options than ever before, giving a wider range of employees the opportunity to work from home with minimal disruption.
But it’s also undeniable that people still need face-to-face interactions for companies to function at their best. The likes of Zoom, Slack and Google Drive will likely see an uptick in use during the epidemic, but once it’s over they should be considered complementary solutions rather than substitutions.<img src="https://counter.theconversation.com/content/133350/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important; text-shadow: none !important;">
<a href="https://theconversation.com/profiles/geoffrey-mann-713012">Geoffrey Mann</a>, Sessional Lecturer, <a href="https://theconversation.com/institutions/rmit-university-1063">RMIT University</a>
This article is republished from <a href="http://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/working-at-home-to-avoid-coronavirus-this-tech-lets-you-almost-replicate-the-office-133350">original article</a>.
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j.ballantyne1990-6AQqhLzZaK

Working at home to avoid coronavirus, almost replicating the office

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Sydney ranked seventh on an index of world class cities, while the cost of accommodating an employee in Australian capital cities compares very favourably with key Asian neighbours, according to real estate firm Savills' latest Live/Work Index.
The index, which measures the combined cost of residential and office rental per person per year, puts Sydney’s costs at less than half that of Hong Kong, well below Tokyo and Singapore and about 13 per cent above Shanghai. The Emerald City’s costs were also half that of London and New York.
While the data did not look at Melbourne, Brisbane and other Australian capitals, given Sydney’s relatively higher cost of living, that their costs would also be well under some of our most important Asian neighbours, said Savills’ national head of Research, Tony Crabb.
Sydney also ranked seventh behind London, New York, Hong Kong, Paris, Tokyo and Singapore on a world class city scorecard which includes a combination of established world cities and their dynamic up and coming rivals.
<a href="/images/2016/03/22/Screen%20Shot%202016-03-22%20at%2010.25.40%20AM.png" target="_blank">Click here to enlarge.</a>
<img src="/images/2016/03/22/Screen%20Shot%202016-03-22%20at%2010.25.40%20AM.png" alt="" width="613" height="420">
 
The average total cost of accommodation per worker, per year in the 20 cities measured $76,300. Rio de Janeiro had the lowest cost at $22,147 and London the highest at $151,399, closely followed by New York and Hong Kong, the index showed.
San Francisco saw the greatest price rise over 2015, up by 13 per cent, compared with a 9 per cent fall in Moscow and Rio de Janeiro, and is top of the table in A.T. Kearney’s Ranking for Global City ‘Future Potential’.
The productivity of cities and their value to global businesses clearly has a pronounced effect on demand and hence rental costs, according to head of Savills World Research Yolande Barnes.
"The highest ranking global cities, London and New York, are also the most expensive for businesses and workers to occupy. Arguably both are achieving a fair price in relation to their composite world city scores, but Hong Kong looks more fully valued," Barnes said.
"However, world cities can become a victim of their own success when rents rise to the point where affordability becomes an issue.’’ 
She said the test for the top Alpha cities was to supply new business quarters and residential neighbourhoods whilst retaining the characteristics that made the city attractive in the first place.
"Growth without social, economic or environmental loss is perhaps one of the biggest challenges facing our world cities today.
"While some of the larger and most prominent world class cities struggle to replicate their most successful city fabric in new places, other cities are emerging into the global spotlight.’’ 
Global real estate recovery had not been universal but rather concentrated in the cities favoured by occupants and investors in the growing digital and creative economies, she added.
"This means some relatively small cities, such as Berlin (population 4.3 million) and Dublin (1.7 million) are fast moving into the realm of world class city status and competing with the giants in a new digital age, while San Francisco’s place in the top 10 now looks secure.’’
The report found real estate growth had shifted back from east to west. From 2005 to 2011 new world cities of the BRIC countries (Brazil, Russia, India and China) - Shanghai, Mumbai and Moscow as well as Hong Kong and Singapore - significantly outperformed London, New York, Paris, Tokyo and Sydney.
However, in the years to 2015 this trend has reversed: as economic growth and wealth creation has slowed in the new world, economic revival has driven real estate recovery in Europe and, most especially, in the USA.
"Increasing the supply of high quality workspace will be crucial for emerging cities such as Rio de Janeiro, Mumbai and Lagos but this stock might not have to be international-style office blocks if a more local low or mid-tech solution is more appropriate.
"The vast majority of workspaces across the globe in both emerged and emerging economies remain small-scale, informal and local buildings rather than international architectural-style, plate glass fronted offices.
"The choice between a fine-grain city of mixed-use neighbourhoods and grand masterplans of big blocks faces virtually every world city today and will make a huge difference to the way of life of citizens in their houses as well as work places,’’ Barnes said.
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jonathanchancellor-7SQnKwU6yx

Sydney at no. 7 among top cities to live/work: Savills research 

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The decision to work from home can be a big one. However, there are a range of ways you can do it, and some might feel more suitable than others. Which of these might work for you?
Working from home full-time, own business
In this scenario, your home business is your one source of income. This choice requires you to have a highly proactive attitude, as you’ll need to source your own clients, do all the work and manage your earnings.
This is a great set-up for those individuals who crave flexibility and autonomy. For example, you might have children or ageing parents who require some of your time and attention. Or maybe you’re a budding millennial entrepreneur for whom the freedom of freelancing has become the rule rather than the exception. Or you’re a seasoned professional who now wants to do things your way instead of someone else’s. Whatever the case may be, when you’re your own boss, you have the independence and ability to create your own hours, schedule and overall business to suit your lifestyle.
Working from home part-time as a freelancer
In this case, you’re spending part of your work life in an office setting and the other part freelancing from home. This is a good option for those looking to hedge their bets: you have not only the security of guaranteed wages but also the opportunity to use your skills further and substantially supplement your income through freelancing. The variety that comes with maintaining dual careers might also hold some appeal.
Like working from home full time, this option still allows for some flexibility. Often, this route appeals to mums or dads needing to juggle working, childcare needs and the errands and appointments of day-to-day life. It might also tempt those who like the idea of full time freelancing or running their own business, but are nervous that they can’t yet make enough money at it. Or they might be reluctant to completely give up the social aspects of an office environment. This way, they can dip their toe in the work-from-home waters by first freelancing on a part-time basis.
Work-from-home arrangement with employer
A different kind of work-from-home arrangement might be one you make with an existing employer – to work from home as part of your employment conditions.
This option gives you the security of a part-time or full-time salaried job along with the flexibility afforded by working from home for a portion of your work week. It can free up time to do school drop-offs or pick-ups or squeeze in that yoga class in the morning, or it can simply give you more time to work, as you’re eliminating travel time.
It also gives you the opportunity to really knuckle down without the usual distractions of the workplace, like noise, interruptions and meetings.
Pursuing a passion project
Perhaps you’re more interested in pursuing a passion than a pay cheque. Maybe you’ve had a novel kicking around in your head for years and you’re now ready to commit it to screen or page. Or maybe you’re an artist who’s always wanted a studio where you can paint or draw.
This fun fantasy has broad appeal too. It’s ideal for retirees who may want to work on a project to keep busy in their post-professional lives – and possibly augment their income. As more mature-age Australians familiarise themselves with modern technology and become more internet savvy, there’s nothing stopping them.
Stay-at-home parents, who may have a little more time on their hands when their kids reach school age, might also try this workspace dream on for size. In fact, this option could suit anyone who wants a home workspace to tackle a creative venture in whatever spare time they can find.
For more information on work and lifestyle from NAB, <a href="https://yourguide.nab.com.au" target="_blank">click here</a>.
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