Buxton appoint new leadership group for Melbourne offices
One of Australia’s oldest real estate groups has seen the appointment of a new leadership group.
Mark Earle, the director of Buxton Sandringham takes the position of chairman of the board and will work alongside Chris Hassall, director of Buxton Bentleigh to run the informal training for the group.
At the helm of the group is Buxton’s chief executive officer, Nathan Jones, who is responsible for overseeing 400 staff members across 20 Buxton offices.
Formerly with NAB and Macquarie Bank, Jones joined Buxton in 2012, before taking over the role of CEO in 2015.
Nigel O’Neil, a chartered accountant and former CEO of Hockingstuart, joined as an executive director in late 2016.
Along with Mark Earle, Chris Hassall, Ben Riddle, David Hart and Craig Williamson, the new leadership group has plans to turn one of the oldest real estate brands into the most progressive real estate business in Australia.
“Our focus is on continually developing culture, leadership and technology, whilst not forgetting the foundation of personal relationships and how connected that is to our customer experience,” Jones said.
The leadership group at Buxton is now heavily concentrated to those in their 30s and 40s, something that is quite rare in traditional real estate circles.
“We’re at a point of making a pretty heavy digital transformation within our business, which at its core has been driven by enhancing the customer experience.
“Those transacting the heaviest in real estate are Gen Y and Millennials, as either buyers or tenants, and their transition to the role of vendor or landlord is evolving..
“The Millennial expectation around customer experience has been developing at a rate of knots, with a heavy bias towards self service models such as Uber, Netflix, Gumtree and Airtasker all highlighting the qualities of better, faster and easier.
“The real estate industry is not immune to these changing trends and matching needs to service is what we emphasise in our strategic development of the group.
“At the end of the day, the new leadership team wants to drive great people to great places and have a lot of fun along the way. That’s our culture,” said Jones.