NAB reports "disappointing" home loan growth
NAB's latest profit result showed a slowdown in the bank's home loan growth.
Its chief executive Phil Chronican called it out as a key weak spot, although there is some better activity coming through from the housing market recovery, with mortgage applications jumping 18 percent in recent weeks.
"This year has been very challenging, requiring significant actions for us to deal with past issues and make real changes aimed at earning trust with customers and the community," Mr Chronican said.
The results showed NAB's housing portfolio contracted in the September quarter.
There was also a small contraction in its net interest margin (NIM), which compares the cost of funds with what it charges for loans.
“Home loan growth in Australia is clearly an area of disappointment for us,” Mr Chronican said.
Impaired loans more than 90 days behind in repayments rose, due to rising mortgage delinquencies.
The ratio of 90+ days past due and gross impaired assets to gross loans and acceptances increased 22bps to 0.93 percent.
National Australia Bank announced a full-year net profit of $4.8 billion, down 13.6 per cent on 2018, slightly below market expectations.
NAB has followed its rivals in slashing its final dividend, with shareholders to receive a fully franked 83 cents, down from 99 cents last year.
It noted over-the-counter branch transactions are down 30 percent.
Its call centre volumes are down 17 percent.