Property and facilities management require collaboration for workplace efficiency
Property and facilities management teams need to work collaboratively with information technology and human resources departments to create the most effective workplaces, according to a supplier of workplace technology.
Each department played a role in understanding how employees who work in a building use the space, in changing the environment to improve utilisation and in measuring responses to modifications, POMT director of strategy and development Jeremy Pollak said.
“It’s about finding what the right solution is for the different place-types in the organisation,” Pollak said.
He said there was no one-size-fits-all solution for every organisation as people with different jobs required different features in their workplace.
People who work as software engineers, for example, spend a lot of time at a desk, while business managers might spend most of their time in meetings.
Software development company Atlassian has been working with POMT on its designing and managing its offices.
Atlassian global head of real estate Brent Harman said the company had been reviewing its workplace design, taking cues from the way it develops software through iterative, regular, small updates.
“We are getting comfortable in our workplace and experience team that we are not going to be able to design an end state [for the offices]. We have to be comfortable in an environment of constant change,” Harman said.
Support from information technology departments was needed to ensure systems were implemented correctly, while human resources teams had to be involved in helping staff members adapt to change, Pollak said.
“In all projects we are trying to get people to feel comfortable with the technology. That starts with it being integrated within the design. It needs to be easy to use,” he said.
Demand is growing for room booking and management systems and space utilisation data as companies become increasingly interested in pursuing efficiency and reducing property costs.
Devices such as sensors that indicate when a desk is occupied are being installed in some corporate offices to monitor space usage.
Some companies were requiring staff to swipe a security card when they used a meeting room to indicate how many people attended meetings that had been booked into particular rooms.
These technologies supported new work methods such as activity based working and agile work practices, although they could also be used in more traditional work environments, Pollak said.