Property 101: NSW rental bonds online

Property 101: NSW rental bonds online
Property ObserverDecember 7, 2020

Rental Bonds Online is a new service helping tenants, agents and private landlords lodge and refund bond money securely and easily.

Tenants can now pay their bond direct to NSW Fair Trading using credit card or BPAY. Agents or landlords can lodge bonds in minutes, at any time, without having to post lodgement forms.

All parties are kept informed through SMS phone notifications and email updates.

Understand how Rental Bonds Online makes bond transactions more convenient. Watch our 3-minute introduction to the service:

Rental Bonds Online video
Watch the video - Rental Bonds Online: the smart way to manage your bond
(Internet Explorer users please right click on the video and select ‘Open link’ to watch.) 

The video is also available in the following languages:

Agents, private landlords and tenants can access the Rental Bonds Online site using a desktop computer or any mobile device such as a tablet or mobile phone.

  • A new feature released in late 2015 directs tenants using their smartphone to a version of the Rental Bonds Online site optimised for smaller devices.  This gives tenants access to all the core functions on Rental Bonds Online so they can create an account, lodge and claim bond money, and check the status of their bond. They can also navigate to the full site if they need to access other functions within Rental Bonds Online.

How to register and find out more

Visit the relevant page to you to learn more, including how to register as a Rental Bonds Online user:

For property agents
For tenants
For private landlords

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